Privacy Policy

Privacy Policy Overview

This privacy policy outlines how we collect, use, and protect personal data.

Terms of ServiceContact
Policy guidance
This introductory summary is provided to help readers navigate the sections that follow.
Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Contact

Contact Information

Email
[email protected]
Phone
+44 114 574 7590
Address
5 Spitfire Road, Birmingham, B24 9PR
General Inquiries
For privacy-related inquiries, please refer to the contact details provided in this section.
Contact Page
User Rights

User Rights

Individuals may access, correct, or request deletion of their personal data under certain conditions.

Users have specific rights regarding their personal data, subject to applicable laws.
Requests

Exercising User Rights

We aim to respond to rights requests promptly and in compliance with applicable laws.

Requests regarding user rights will be addressed in accordance with legal requirements.
Data Retention

Data Retention Policy

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.

Data retention periods are established based on necessity and regulatory requirements.
Policy Updates

Policy Updates

Updates to our privacy policy will be communicated to ensure users are informed of any changes.

We will notify users of significant changes to this policy through appropriate communication channels.

Data collection overview

How information is collected and how cookies work

This section outlines the categories of personal information we collect, where that information comes from, the cookie types used on the site, and the options available to manage cookie preferences.

Data collected

Data Collection Practices

We collect personal data such as names, contact information, and interaction history to enhance user experience and provide companionship services.

The categories of data collected depend on how users interact with our services.
Sources of data

Data Sources

We gather data from user inputs and automated processes during the use of our social robots.

Data is obtained directly from users through interactions with our services and may also be generated automatically.
Cookie types

Types of Cookies Used

We utilize cookies to remember user preferences and enhance service delivery.

Cookies may include session cookies for temporary use and persistent cookies for long-term tracking.
Cookie controls

Cookie Management

Cookies are used to improve functionality and user experience on our website.

Users can manage cookie settings through their browser preferences to control data collection.
Purpose of use

Purposes of Data Use

We utilize personal data to enhance user experience, provide reminders, and improve our services.

Personal data is processed for specific purposes related to service delivery and user support.
Third-party sharing

Data Sharing Practices

We share data with trusted partners only for purposes outlined in this policy.

Any third parties receiving personal data are required to maintain confidentiality and security.
Legal basis

Legal Disclosures

Data may be shared with legal authorities if necessary to comply with legal obligations.

We may disclose personal data when required by law or to protect our rights.